In the summer of 2024, Kela (the Social Insurance Institution of Finland) tendered foreign language interpretation services. The maximum value of the contract, which can last up to four years, is 45 million euros.
Youpret was selected as the primary provider of remote interpreting services. Under the agreement, Youpret will also deliver in-person interpreting services to Kela's various cooperation areas across Finland.
The procurement focused on foreign language interpreting services needed in Kela's services, its rehabilitation programs, and assessments of customers' functional capacity.
Kela's customers are entitled to interpreting if communication cannot be conducted in their mother tongue and no other common language with Kela staff can be found. Interpreting services are used in more than 100 languages for both in-person and remote interpreting across Finland.
Remote interpreting is responsible action
At Youpret, the team is thrilled with Kela's decision, and preparations for the increase in interpreting orders have already been underway for a long time, including recruitment of new staff, use of automation, development of an in-house interpretation app, and emphasis on the company’s sustainability.
— "Being selected as the provider of interpreting services for Kela is a natural continuation to our recent new contracts with the Finnish Immigration Service, numerous well-being service counties, municipalities and cities as well as reception centers," says Youpret's CEO Heikki Vepsäläinen.
— "Kela's decision to emphasize remote interpreting services in this procurement is a responsible act. Just five years ago, interpreters usually traveled to the client's location, which was both costly and harmful to the environment. Through remote interpreting we are also able to provide work for interpreters in rural and remote areas," Vepsäläinen continues
Youpret handles over a thousand interpreting assignments daily for municipalities, cities, well-being service counties, employment and immigration services as well as companies. The Youpret interpretation app is free to download from App Store and Play Store.
For more information:
Tanja Madzhugina
Financial and Administration Manager
+358 (0)40 1 816 692
tanja.madzhugina@youpret.com
Nea Kolmonen
Marketing and Communications Manager
+358 (0)400 254 410
nea.kolmonen@youpret.com
Links:
www.youpret.com | LinkedIn | Instagram | Facebook | X | YouTube
About Youpret:
Youpret is a Finnish company specializing in interpreting services and language technology. Our goal is to be the most sustainable operator in the language industry as well as to support the daily work of our interpreters and promote their well-being. The Youpret app we have developed is an intelligent interpreting service interface for organizations. The app combines all forms of interpreting into one service package, where an automated system handles the selection of interpreters, reporting, and invoicing. We handle over a thousand interpreting assignments per day. Through Youpret, you can get a professional interpreter for over a hundred different languages, either instantly or by appointment, for either remote or in-person interpretation – 24/7.